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How it Works

Submit your request
Submit your request
Work with your designer to create your design
Work with your designer to create your design
Order your new custom printed pouches
Order your new custom printed pouches

Frequently Asked Questions

Q: How do I get started?
A:

It’s easy, start by filling out the request form. Be sure to provide as much detail as you can about both what you plan to put in your Pouch and what you would like to see in your design.

 

A picture is worth a thousand words, so you can also upload an image (or a zip file containing multiple images) of your logo, product, previously used designs, design sketch, or examples of other pouches to inspire your design.

Q: How long does it take?
A:

After receiving the request, your graphic designer will contact you within 1-2 business days. They will consult with you on both which of our pouches would most suite your needs as well as what you’d like to see in the visual design. The time needed to transform your design from concept to reality can vary depending on how much help you need, but it is typically completed in a day or two. 

 

Once your design is finished, all that’s left is to place your order. And with production turnarounds as fast at 5 days, you can have your pouches custom designed and printed faster than some competitors can provide a quote.

Q: What’s the catch, is it really free?
A:

Absolutely! We know how important packaging design is to the success of your product and designing something that grabs a customer’s attention can be difficult and time consuming. So, for a limited time, Packola is allowing our design experts to create two mock-ups free of charge provided you plan to purchase your pouches from us. 

 

With our years of design experience, so long as we receive enough information up front, two mockups are usually enough to create the eye-catching design you want. 

Q: Can you design other products?
A:

Currently, we’re only able to offer this service for our Pouches. However, that may change in the future. Until then, our industry leading 3D online design tool is available to help you create attention grabbing designs for your mailer, product, and shipping boxes. 

Q: Can you create logos?
A:

Due to added complexity, logo design is not  available at this time. That said, we can help to refine your existing logo and convert it to vector format, so it looks just as sharp as the rest of your pouch design. 

Customer Reviews

Rose Church
Great assistance in finalizing the…
Great assistance in finalizing the design and great service receiving the products.
Roni Hilby
Friendly and prompt customer service
Friendly and prompt customer service. Very helpful with suggestions to improve my designs. Crisp, accurate graphics and excellent quality product that arrived sooner than expected. Will be ordering more from Packola!
makermogul
Fast printing + excellent customer service
Fast printing and excellent customer service. Been using Packola for over a year now and they always go out of their way to make sure you’re 100% satisfied. I’ve worked with a myriad of printing vendors for over 2 decades and good customer service is actually very rare. Most printers have an attitude of “that’s your problem, not ours” and when they can’t help you it’s “tough luck”. I’m very impressed with this business and couldn’t be more thankful for their awesome service and quality printing. A++
Alison Mefford
Thanks Packola for providing beautiful…
Thanks Packola for providing beautiful custom packaging again! The quality is outstanding once again and the shipping time was even faster than the timeline originally provided to me. Will be continuing to use Packola well into the future!
Redento Johnson
5 stars for service and genuine care…
5 stars for service and genuine care for customer. They stand behind their work and if something is not right, they fix it. Very satisfied.
Kim
Excellent customer service experience
Excellent customer service experience. Took the time to make sure my order was superb. I will definitely do my business with them.
Anastasiya
Great Experience
Loved our experience with Packola! They were fast, easy to work with, and produced an amazing product for us.
Amanda - The Rustic Charm TX
This process was super easy!!
This process was super easy!!! If you request a PDF proof they make sure all of your stuff is right before they send it! I would recommend having a vector file of your logo or design so that the proofing process goes by faster. I learned that the hard way haha... but it was still an easy and great experience with these guys! Use them! Oh one more thing.... their pricing in my opinion was cheaper than the competitors and I checked around for sometime!
Candace
Excellent quality and speedy service
I got exactly what I wanted and my package arrived earlier than expected. Excellent quality and speedy service. I am highly satisfied.
Request Free Design Service for Custom Pouches
For a limited time, design services for custom pouches is offered free of charge
1
Tell us about your project:
Tell us about your brand, product, preferred style and more.
2
Your Contact Info
Our team will contact you to discuss and confirm the details of your project.
3
Upload File (optional)
This could be your logo, a sample design you like, or the previous version of your artwork.
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